People & capability specialist
Optimising people’s performance is my purpose. For over 20 years clients have engaged me to design and deliver learning experiences that ignite the potential of their employees or delegates.
My career began in the banking sector before moving into working with a Multi-National organisations – United Parcel Service.
I had numerous roles in sales, customer service before taking on the Training role within UPS. This is where my eyes were opened. I loved taking content and delivering it so that the people attending got it. I enjoyed seeing people grow and develop so they could perform their role more effectively.
I completed an adult education and training post-graduate degree at UTS whilst working with training teams at Teletech and Sitel.
It was time to work for myself so with the help of sub-contracting work I started to build my own client base – this my training journey took off.
I have been blessed to work in the UK, Asia, and New Zealand designing and delivering people skills training to all types of organisations across many industries. Some of these companies include Firmenich, LG Asia Pacific, Lush, Endress & Hauser. Whilst these organisations are large Multi Nationals they all had a small presence in Australia and were essentially family owned businesses.
The sessions I deliver are the human skills of business. Communication. Emotional Intelligence, Sales, Service, Presentation Skills, and team-building skills.
I’d love the opportunity to design a session for your team or organisation – just know that I like to make sure I understand your business and your outcomes as it’s critical that what I design and deliver is relevant and practical.